Contact & support

Email support@wipemedown.org for account and preview assistance.

Contact the operator

Messages to support@wipemedown.org are forwarded to the operator’s Gmail inbox. Include the email address used for your account and a description of the issue. Never send passwords, sign-in links or payment card details.

Account and content-safety requests

Contact support@wipemedown.org for account help, privacy requests, content reports or appeals. Include the relevant page or task reference and a short description; do not send passwords, sign-in links, payment card data or illegal content. We aim to acknowledge reports within two business days and complete an initial review within seven business days; urgent child-safety reports receive priority. Times are targets, not guarantees. Video creation and purchases remain closed.